All our orders are shipped within 24 hours, unless we are out of stock.

All the order with the payment options such as Credit/Debit Card, Payshop, Multibanco ou MBWay are shipping immediately, when ordered until 15:30h (GMT) on the same day when choosing MRW as a courier or 11:30h (GMT) when choosing Zelo (Business Days Only).

In case of payments made by bank transfer, the shipping is done whenever we verify the money in our bank account.

Order Reception

In the moment of reception of your order in the adress indicated, and in case the packaging shows any sign of damage or nonconformity, the customer must explicitly mention this fact in the document given to sign by the courier that makes the delivery and accept the order. In addition, you should contact us if any item is damaged within 48 hours.

All orders are shipped discreetly and very well packaged.

Shipping Costs - Iberian Peninsula

CountryOrders lower than 40€Orders higher than 40€
Portugal (Including Islands)3.99€ (Zelo) or 4,25€ (MRW)Free
Spain (Including Islands)3.99€ (Zelo) or 4,25€ (MRW)Free

Your orders (for mainland Portugal and Spain) will be sent by MRW with delivery deadline of 24/48h (business days). However, it may take up to 3 or 4 business days to deliver your order. 

Orders to Portuguese or Spanish islands will be sent using CTT Registered Service and will be delivered with a deadline of 2-10 working days. 

Shipping Costs - Europe & North America and Rest of the World

Your orders will be sent by CTT, with a deadline of 2-10 working days to Europe, and 5-25 days to the Rest of the World. This deadline is only a estimative and your order might be delivered earlier.

ZoneOrders lower than 50€Orders higher then 50€
Europe (EU)4.99€Free

ZoneOrders lower than 75€Orders higher then 75€
Europe (Non-EU)4.99€Free
Rest of the World4.99€Free

We ship to all countries with the following exceptions - USA, Israel, China, Hong Kong, Iceland, Iran, Malaysia, Philippines, Russia, Singapore, Slovakia, UAE and India.
In case you do not receipt your order in the deadlines above, please, contact us so we can help you solve this problem.