All our orders are shipped within 24 hours, unless we are out of stock.
All the order with the payment options such as Credit/Debit Card, Payshop, Multibanco ou MBWay are shipping immediately, when ordered until 14:30h (GMT) on the same day (Business Days Only).
In case of payments made by bank transfer, the shipping is done whenever we verify the money in our bank account.
In the moment of reception of your order in the adress indicated, and in case the packaging shows any sign of damage or nonconformity, the customer must explicitly mention this fact in the document given to sign by the courier that makes the delivery and accept the order. In addition, you should contact us if any item is damaged within 48 hours.
All orders are shipped discreetly and very well packaged.
Shipping Costs - Iberian Peninsula
|Country||Orders lower than 45€||Orders higher than 45€|
Your orders (for mainland Portugal and Spain) will be sent by MRW or CTT with delivery deadline of 24/48h. However, it may take up to 3 or 4 business days to deliver your order.
Shipping Costs - Europe & North America and Rest of the World
Your orders will be sent by CTT, with a deadline of 48h/120h to Europe, and 5-25 days to the Rest of the World. This deadline is only a estimative and your order might be delivered earlier.
|Zone||Orders lower than 50€||Orders higher then 50€|
|Zone||Orders lower than 100€||Orders higher then 100€|
|Rest of the World
In case you do not receipt your order in the deadlines above, please, contact us so we can help you solve this problem.